Help center

Short, plain answers — the same help that ships inside BounceDay.

Getting started: your first booking

The whole loop, start to finish — add a unit, book it, send the quote, run day-of.

Photograph a unit, we draft the listing, you check it before it joins.

We check availability the moment you add a unit to a booking.

Send a signable contract and take the deposit at signature — on Solo and up. Card, bank transfer, or your own payment link.

What goes on your storefront — your public booking page — and the three things you need before it can go live.

Connect your account once, then take card and bank payments from clients.

What BounceDay takes when you collect through us, on which plans, and what we do not take.

What is due when, why signing comes first, and how to refund a client.

Hand over a set of bounds and BounceDay can say yes for you — inside them, and never outside.

Your stops, checklists, and photos work with no signal. Nothing is lost.

A forecast past your threshold raises a flag. The reschedule is your call.

See which units earn their garage space — revenue, use, cost, and net.

Upgrade on the web; pause for $9 a month instead of cancelling.

Edit the policy and waiver that ride inside every contract — your words.

How booking text updates work: what gets sent, how clients opt out, and your monthly limit.

Your code comes by email, every time. Here is how to get it when it is slow.

The quote goes to your client by email, and so does the weather reschedule offer on Pro and up. Check, resend, or share the link yourself.

Take everything with you anytime, on any plan. Deleting is a separate, deliberate step.

The exact messages BounceDay shows you, and what to do about each.

BounceDay photographs your fleet, blocks double-bookings, and runs day-of offline — free to start.