What that message on your screen means

A quick plain-English key to the messages you might run into.

“the Free plan allows 5 new bookings a month — upgrade to Solo for unlimited”: you hit the Free monthly booking cap. Upgrade to Solo in Settings for unlimited, or wait for the 1st of the month to reset.

“your plan allows N fleet units — archive one or upgrade” (N is your plan’s cap): your fleet is full for this plan. Archive a unit you no longer rent, or upgrade for more room.

“your account is paused for the off-season (read-only) — resume to create bookings”: you are on the off-season pause. Resume your plan to add units and take bookings again.

“that unit was booked since this request — open the booking calendar to resolve”: a unit was taken by another booking after this request came in. Open the calendar to sort out the clash — nothing was created.

“Double-booking blocked”: a unit was booked by someone else for that window while you were composing. Remove it and pick another.

“Too fast — give it a few seconds and try again”: you asked for a new sign-in code too quickly. Wait about a minute, then tap Resend code.

“That code didn’t match. Codes expire after 10 minutes.”: the sign-in code was wrong or stale. Tap Resend code and enter the newest one.

“We couldn’t send that code — check the email and try again”: the sign-in email did not go out. Check the address for a typo and try again.

Changing who owns the account: every account has exactly one owner, and the owner can’t be changed or removed in the app. To rename your business, or hand the account to a new owner, contact support from the email on the owner’s account — for your security we make that change only on a request from the owner.

Still stuck on a message you do not see here? Contact support and paste it in — we will tell you exactly what it means.