BounceDay Terms of Service

Effective date: October 1, 2026 · Last updated: October 11, 2026

These Terms of Service (the "Terms") are an agreement between you and ARDEO LABS LLC, a Florida limited liability company ("we," "us"), for your use of BounceDay's apps, website, booking pages, portals, setup-record PDFs, and related services (the "Service"). By creating an account or using the Service, you agree to these Terms and our Privacy Policy.

1. The Service

BounceDay is software for party-rental operators. You remain responsible for your business and its obligations to clients and under law.

2. Your account and team

You must be at least 18 and able to form a binding contract. Keep your credentials secure. You're responsible for activity under your account and your team members' use of the Service, and for having authority to share your business data with them.

3. Plans, billing, and cancellation

• Free plan. No card required. Limits, which may include watermarks and usage caps, are shown in the app and on the pricing page.
• Paid plans. Monthly or annual subscriptions through Stripe on our website, at the prices stated at checkout, that renew automatically until canceled. An off-season pause plan, where offered, keeps your data read-only at a reduced price.
• Price changes. Your price changes only with at least 30 days' advance notice, at your next renewal, never mid-period. Annual plans keep their rate through the paid year. If you cancel and later re-subscribe, current pricing applies. Promotional pricing follows its stated terms.
• Cancellation. Cancel anytime from the billing portal. Your plan runs to the end of the paid period, then converts to the Free plan. Your data is not deleted on cancellation, and export remains available.
• Refunds. Except where required by law, subscription payments are non-refundable, though we may give refunds or credits at our discretion.
• Taxes. Prices exclude taxes, added at checkout where required.

4. Your money settles to you

Your clients' payments belong to you and settle to accounts you own. BounceDay is not a bank or money transmitter, and we never hold your clients' payments in a BounceDay balance.

• Your own payment links (Venmo, PayPal, Square, etc.) are your accounts with those providers, and clients pay you directly. Amounts shown for them are records only.
• Integrated payments (where enabled). Stripe processes card and bank payments under your own Stripe account. You are the merchant of record, and funds settle directly to you. BounceDay charges a platform fee on these payments, shown on the pricing page and in the app before you enable it. Refunds you issue go through the same rail, and the platform fee on the refunded amount is returned in proportion. Collecting client payments through BounceDay is additionally governed by the Ardeo Labs Platform Payments Agreement, which controls if it conflicts with this section.
• Disputes. Payment disputes, including chargebacks and bank returns, are between you, your client, and the payment processor, under Stripe's agreements. We do not decide disputes or guarantee any client payment.

5. We record; we do not certify safety

• Checklists are yours. You own, edit, and complete safety checklists, including any defaults we offer. Completing one records your attestation that you did those steps. BounceDay does not certify safety, fitness for use, proper installation, anchoring, supervision, or compliance with any standard, regulation, or manufacturer instruction.
• Setup records are records. They are not an inspection, certification, or guarantee, and we do not warrant that anyone (an insurer, school, or municipality) will accept them.
• Reference data is display-only. Unit dimensions, capacities, and similar fields show what you entered; the Service never says a setup is "safe."
• You are solely responsible for the safety of your equipment and events: installation, anchoring and ballast, weather judgment, supervision, rider rules, insurance, licensing, inspections, and compliance with laws, standards, and manufacturer instructions. Nothing in the Service reduces that responsibility or transfers it to us — and an outage, defect, sync failure, or data loss in the Service never excuses or suspends it. If the app is down, your safety obligations are not.
• We have no duty to inspect or intervene. We do not review, inspect, monitor, or supervise your equipment, events, checklists, or setup records, and assume no duty to detect, warn about, or act on anything in them. The Service is record-keeping software, not a monitoring, inspection, or safety service.
• Your business is yours. You are an independent business, not our agent, partner, franchisee, or employee, and neither of us can commit the other. Using BounceDay does not make us an operator, lessor, or provider of your equipment or events.
• No third-party beneficiaries. These Terms are between you and us only. Your clients, event attendees, and anyone else at your events have no rights under them.

6. Weather information

Weather features compare National Weather Service forecasts with your thresholds; forecasts can be wrong. The Service flags; you decide. It never cancels, reschedules, or holds an event on its own. We are not liable for decisions you make, or don't make, based on it.

7. Contracts, waivers, and e-signatures

You write and own your contract, waiver, and weather-policy text. Our templates are a starting point, not legal advice; have your own attorney review them. Signature records (typed name, timestamp, hashed IP, browser info) are evidence for you, but we do not guarantee any signed document is valid or enforceable in your jurisdiction, and we are not a party to your agreements with clients.

8. AI features require your review

AI output is a suggestion, not a fact. It may be wrong and never enters your records without your confirmation. Prices are never AI-generated, and AI is never used to author safety or contract content. You are solely responsible for verifying it before relying on it.

9. Your content and our license

You own your content (everything you put in). You grant us a limited, non-exclusive license to host, process, transmit, and display it solely to operate, secure, and improve the Service. We do not sell your content or use it to train AI models. You must have the rights to what you upload and collect, including your clients' details.

10. Public pages and share links

Booking portals, setup-record PDFs, and booking-request pages have no passwords: anyone with a link can view that page. You control their contents and who receives them.

11. Acceptable use

Don't: break the law; infringe others' rights; send spam; upload malicious code; probe, overload, scrape, or reverse-engineer the Service; resell it; present AI output or setup records as our certification; or build a competing product. Evading usage limits violates these Terms.

12. Our IP

The Service belongs to us or our licensors. You get a limited, revocable, non-transferable right to use it for your business, and no other rights. We may use your feedback without obligation.

13. Third-party services

Third-party services we work with (Stripe, your payment providers, the National Weather Service, app stores) have their own terms; we're not responsible for them. With integrated collection you also agree to Stripe's connected-account terms.

14. Termination

You can stop using the Service or delete your account anytime. We may suspend or terminate accounts that break these Terms, create legal exposure, or sit inactive on a free plan for a long period (with notice and an export window). Deleted content is removed as the Privacy Policy describes.

15. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT WEATHER INFORMATION OR AI OUTPUT IS ACCURATE, OR THAT ANY CHECKLIST, SETUP RECORD, OR TEMPLATE ENSURES SAFETY, COMPLIANCE, OR ENFORCEABILITY. NOTHING IN THE SERVICE IS SAFETY CERTIFICATION OR FINANCIAL, TAX, OR LEGAL ADVICE.

16. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA; (B) WE ARE NOT LIABLE FOR PERSONAL INJURY, PROPERTY DAMAGE, OR OTHER CLAIMS ARISING FROM YOUR EQUIPMENT, INSTALLATIONS, OR EVENTS; AND (C) OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF $100 OR THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. SOME JURISDICTIONS DON'T ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

17. Indemnification

You will defend and hold us harmless from claims arising from your content, events, and equipment (including injuries or property damage at events), contracts and waivers, client transactions, or violation of these Terms, the law, or third-party rights.

18. Governing law and disputes

These Terms are governed by Florida law, without regard to conflicts rules. Before filing any claim, you agree to email us at [email protected] describing the dispute and give us 30 days to try to resolve it informally; we agree to the same toward you.

Exclusive venue for disputes is the state or federal courts in Broward County, Florida, and each party consents to personal jurisdiction there. Either party may instead bring an individual claim in small-claims court where jurisdiction allows.

To the extent permitted by law, each party waives trial by jury, and each party agrees that disputes may be brought only in an individual capacity — not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. If the class-waiver sentence is held unenforceable as to a claim, that claim (and only that claim) may proceed on a class basis, and the rest of this section stands.

19. Changes to these Terms

We may update these Terms. We will announce material changes in the app or by email at least 30 days before taking effect; continued use after they take effect means you accept them. If you don't agree, cancel and export your data first.

20. Miscellany

These Terms and the Privacy Policy are the entire agreement. If a provision is unenforceable, the rest stands. We may assign these Terms in a merger, acquisition, or sale of assets; you may not assign them. Inaction is not a waiver. Notices to you may come in-app or by account email; notices to us go to ARDEO LABS LLC at [email protected].