BounceDay Terms of Service

Effective date: upon publication · Last updated: August 1, 2026

These Terms of Service (the "Terms") are an agreement between you and ARDEO LABS LLC, a Florida limited liability company ("we," "us"), governing your use of BounceDay — our apps, website, booking pages, client portals, setup-record PDFs, and related services (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.

1. The Service

BounceDay helps party-rental operators manage their fleet, send bookings and contracts, run delivery day with checklists, watch weather, and track per-unit profit. It is a tool for your business; you remain responsible for your business decisions, your equipment, your events, and your obligations to your clients and under law.

2. Your account and team

You must be at least 18 and able to form a binding contract. Keep your credentials secure; you're responsible for activity under your account. If your plan includes team seats, you're responsible for your team members' use of the Service and for having authority to share your business data with them.

3. Plans, billing, and cancellation

• Free plan. No card required. Limits are shown in the app and on the pricing page and may include watermarked documents and usage caps.
• Paid plans. Billed by subscription (monthly or annual) through Stripe on our website. Prices and inclusions are stated at checkout. Subscriptions renew automatically until canceled. An off-season pause plan, where offered, keeps your data available read-only at a reduced price.
• Price changes. Your recurring price can change only with at least 30 days' advance notice, taking effect at your next renewal — never mid-period. Annual plans keep their rate through the end of the paid year. If you cancel and later re-subscribe, current pricing applies. Promotional pricing runs per the promotion's stated terms.
• Cancellation. Cancel anytime from the billing portal; your plan stays active through the end of the paid period, then converts to the Free plan. Your data is not deleted on cancellation, and export remains available.
• Refunds. Except where required by law, subscription payments are non-refundable; we may issue refunds or credits at our discretion — if something went wrong, email us and we'll be reasonable. (Refunds of payments your clients make to you are a separate matter, covered in §4.)
• Taxes. Prices exclude applicable taxes, which are added at checkout where required.

4. Your money settles to you

Payments from your clients belong to you and settle to accounts you own. BounceDay is not a bank or money transmitter, and we never hold your clients' payments in a BounceDay balance.

• Your own payment links. Payment links you add (Venmo, PayPal, Square, etc.) are your own accounts with those providers; your clients pay you directly. Amounts shown in the Service for these payments are records and displays only.
• Integrated payments (where enabled). If you enable integrated collection, card and bank payments are processed by Stripe under your own Stripe account: you are the merchant of record, and funds settle directly to you — never into a BounceDay balance. BounceDay charges a platform fee on payments processed through integrated collection; the current fee is stated on the pricing page and in the app before you enable it. Refunds you issue are processed through the same rail, and the platform fee on the refunded amount is returned in proportion.Collecting client payments through BounceDay is additionally governed by the Ardeo Labs Platform Payments Agreement, which controls if it conflicts with this section.
• Disputes. Payment disputes (including chargebacks and bank returns) are between you, your client, and the payment processor; outcomes are governed by Stripe's applicable agreements. We surface dispute information in the Service but do not decide disputes or guarantee any client payment.

5. We record; we do not certify safety

This section matters more than any other. BounceDay documents what you did — it does not make your events safe, and it does not certify anything.

• Checklists are yours. Safety checklists (including any industry-referenced defaults we offer as starting points) are owned, edited, and completed by you. Completing a checklist in BounceDay records your attestation that you performed those steps. BounceDay does not certify safety, fitness for use, proper installation, anchoring, supervision, or compliance with any standard, regulation, or manufacturer instruction.
• Setup records are records. Setup-record PDFs reproduce your checklist entries, photos, and timestamps. They are not an inspection, certification, or guarantee, and we do not warrant that any insurer, school, municipality, or other party will accept them.
• Reference data is display-only. Unit dimensions, capacities, and similar fields are stored as you entered them; the Service never computes or represents that a setup is "safe."
• You are solely responsible for the safety of your equipment and events: installation, anchoring and ballast, weather judgment, supervision, rider rules, insurance, licensing, inspections, and compliance with applicable laws, standards, and manufacturer instructions. Nothing in the Service reduces that responsibility or transfers any of it to us — and an outage, defect, sync failure, or data loss in the Service never excuses or suspends it. If the app is down, your safety obligations are not.
• We have no duty to inspect or intervene. We do not review, inspect, monitor, or supervise your equipment, events, checklists, or setup records — in real time or afterward — and we assume no duty to detect, warn about, or act on anything they contain. The Service is record-keeping software, not a monitoring, inspection, or safety service.
• Your business is yours. You are an independent business, not our agent, partner, franchisee, or employee. You make no commitments on our behalf, and we make none on yours. Using BounceDay does not make us an operator, lessor, or provider of your equipment or events in any respect.
• No third-party beneficiaries. These Terms are between you and us only. Your clients, event attendees, and anyone else at your events have no rights under these Terms, and your relationship with them is governed solely by your own agreements with them.

6. Weather information

Weather features surface public forecasts (from the U.S. National Weather Service) against thresholds you configure. Forecasts can be wrong, and thresholds are yours. The Service flags; you decide. It never cancels, reschedules, or holds an event on its own, and we are not liable for decisions you make — or don't make — based on weather information in the Service.

7. Contracts, waivers, and e-signatures

Contract, waiver, and weather-policy text in your bookings is authored and owned by you. Any template or default text we provide is a starting point, not legal advice — have your own attorney review what you send clients. The Service records signature events (typed name, timestamp, hashed IP, browser info) as evidence for you; we do not guarantee that any signed document is valid or enforceable in your jurisdiction, and we are not a party to agreements between you and your clients.

8. AI features require your review

Some features use AI (for example, drafting a unit listing from photos). AI output is a suggestion, not a fact. It may be incomplete or wrong, and it never becomes part of your records without your review and confirmation. Prices are never AI-generated, and AI is never used to author safety or contract content. You are solely responsible for verifying listings and anything else before relying on them.

9. Your content and our license

You own your content (fleet data, photos, bookings, client records, contract text, checklists, and everything else you put in). You grant us a limited, non-exclusive license to host, process, transmit, and display it solely to operate, secure, and improve the Service — including sending fleet photos you submit to our AI provider on your behalf and rendering booking pages, portals, and PDFs you create. We do not use your content to train AI models and we do not sell it. You can export everything at any time; that survives cancellation.

You are responsible for having the necessary rights to the content you upload and collect, including your clients' contact information and event addresses.

10. Public pages and share links

Booking portals, setup-record PDFs, and your booking-request page live at unguessable links that are not password-protected: anyone with a link can view that page. You control what goes into them and whom you send them to.

11. Acceptable use

Don't: break the law; infringe others' rights; send spam through the Service; upload malicious code; probe, overload, scrape, or reverse-engineer the Service; resell it; misrepresent AI output or setup records as our certification; or use it to build a competing product. Usage limits are enforced in-product; attempting to evade them is a violation of these Terms.

12. Our IP

The Service — software, design, and branding — is ours or our licensors' and is protected by IP laws. These Terms grant you a limited, revocable, non-transferable right to use the Service for your business; no other rights are granted. Feedback you send us may be used without obligation.

13. Third-party services

The Service interoperates with third-party services (e.g., Stripe — both for our own billing and, where you enable integrated collection, for payments from your clients — your own payment providers, the National Weather Service, app stores). Their terms govern your use of them; we're not responsible for third-party services. If you enable integrated collection, you also agree to Stripe's applicable connected-account terms, and your Stripe account is yours.

14. Termination

You can stop using the Service or delete your account at any time. We may suspend or terminate accounts that violate these Terms, create legal exposure, or remain on a free plan with no activity for an extended period (with notice and an export window). On account deletion, content is removed per the Privacy Policy retention terms.

15. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT WEATHER INFORMATION OR AI OUTPUT WILL BE ACCURATE, OR THAT ANY CHECKLIST, SETUP RECORD, OR CONTRACT TEMPLATE ENSURES SAFETY, COMPLIANCE, OR ENFORCEABILITY. NOTHING IN THE SERVICE IS SAFETY CERTIFICATION OR FINANCIAL, TAX, OR LEGAL ADVICE.

16. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA; (B) WE ARE NOT LIABLE FOR PERSONAL INJURY, PROPERTY DAMAGE, OR OTHER CLAIMS ARISING FROM YOUR EQUIPMENT, INSTALLATIONS, OR EVENTS; AND (C) OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF $100 OR THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. SOME JURISDICTIONS DON'T ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

17. Indemnification

You will defend and hold us harmless from claims arising out of your content, your events and equipment (including injuries or property damage at events), your contracts and waivers, your client transactions, your violation of these Terms, or your violation of law or third-party rights.

18. Governing law and disputes

These Terms are governed by Florida law, without regard to conflicts rules. Before filing any claim, you agree to email us at [email protected] describing the dispute and give us 30 days to try to resolve it informally; we agree to the same toward you.

Exclusive venue for disputes is the state or federal courts located in Broward County, Florida, and each party consents to personal jurisdiction there. Either party may instead bring an individual claim in small-claims court where jurisdiction allows.

To the extent permitted by law, each party waives trial by jury, and each party agrees that disputes may be brought only in an individual capacity — not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. If the class-waiver sentence is held unenforceable as to a claim, that claim (and only that claim) may proceed on a class basis, and the rest of this section stands.

19. Changes to these Terms

We may update these Terms; material changes will be announced in the app or by email at least 30 days before taking effect. Continued use after the effective date is acceptance. If you don't agree, cancel and export your data before the changes take effect.

20. Miscellany

These Terms plus the Privacy Policy are the entire agreement. If a provision is unenforceable, the rest stands. We may assign these Terms in connection with a merger, acquisition, or sale of assets; you may not assign them. No waiver is implied by inaction. Notices to you may be given in-app or to your account email; notices to us go to ARDEO LABS LLC at [email protected].